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An Early Visit to Universal Epic Universe

  • Writer: GoldenNinja3000
    GoldenNinja3000
  • 1 day ago
  • 18 min read


Last Tuesday, I had the opportunity to visit Universal Studios’ newest theme park in Orlando, Florida: Universal Epic Universe! This is the first major theme park to open in the United States in two decades and finally levels the playing field between the Universal Orlando Resort and Walt Disney World, which has four theme parks in Orlando. As a major fan of Universal Studios Hollywood and an annual passholder for two years, I was very excited to visit Epic Universe - and I’m happy to say that the park is truly magnificent, albeit with a few problems.


Epic Universe in technical rehearsal

Epic Universe has been under construction for years, promising a brand-new theme park experience anchored by an original area called Celestial Park and introducing portals to various universes inspired by Super Mario, How To Train Your Dragon, Universal Classic Monsters, and the Wizarding World franchise. With the park opening in less than a week, Universal recently opened preview tickets to the general public in an effort to stress test their attractions. I was already heading to Orlando with family friends for two days at Universal’s parks, so when preview tickets opened to the public, we decided to squeeze both Universal Studios Orlando and Universal Islands of Adventure into one day and experience Epic Universe on our second day.


The preview period has been rocky to say the least, with several attractions experiencing significant delays and refunds being given to visitors last week. Preview tickets cost us $144 each for a single day, the same cost as a ticket to a fully-functioning theme park. During our visit two rides were closed for several days: the flagship Harry Potter and the Battle at the Ministry ride and the Curse of the Werewolf roller coaster. We stayed on property in the Loews Portofino Bay hotel, which gave us all free Express access to Universal Studios and Islands of Adventure. This perk did not extend to Epic Universe, where Express access during the preview period can cost as much as $200 per day on top of the cost for admission. 

Epic Universe entrance
The gate to Epic Universe and a view of Celestial Park (Photos by Uday Kataria)

The high cost to experience a park with so many problems certainly feels greedy, but luckily we didn’t face extreme issues during our preview day. Stardust Racers, a dueling roller coaster and the main attraction in Celestial Park, seemed to have the biggest issues as it did not open for the day until past 1 PM (early access into the park, included with our hotel stay, began at 9 AM). According to the Universal Florida app, pretty much every other attraction experienced significant delays throughout the day. I noticed that all three rides in Super Nintendo World, Monsters Unchained: The Frankenstein Experiment, and at least two rides in the Isle of Berk went down multiple times throughout the day. 


After doing 24 rides the previous day at the other two parks, we tried not to stress about riding everything in Epic Universe. We watched the app and ran to rides when lines were short, completing all three rides in the Isle of Berk during the early access period, Monsters Unchained twice during the day, Stardust Racers in the late evening, and Mine-Cart Madness in Donkey Kong Country at the end of our day. We didn’t try to ride Mario Kart: Bowser’s Challenge since it’s an exact recreation of the one we’ve been to at Universal Studios Hollywood, and skipped Yoshi’s Adventure and the Constellation Carousel since they were too kiddy even for the youngest member of our group.


Overall, the delays didn’t really impact our time at Epic Universe besides messing with our original plan to rope drop Stardust Racers and Monsters Unchained. That turned out to be a happy accident, since we still got on both rides later but instead spent our early access period in the Isle of Berk which was one of the highlights of our day. The only delay that affected our waiting in line was a short delay on Monsters Unchained, which stuck us in line for 30 minutes rather than 15. 


That being said, so many significant delays occurring barely a week before the park opens doesn’t seem like a good sign. It seems like Battle at the Ministry is having major issues and other rides are following suit, with apparently only one main attraction operating without issues on Thursday. Hopefully these issues are resolved quickly, since Epic Universe has the potential to be the best Universal theme park if everything is firing on all cylinders. 

Epic Universe portals
Portals to different lands in Epic Universe (Photos by Uday Kataria)

Design elements in Epic Universe

Epic Universe is an impeccably designed park in most respects. The central concept of a space-themed hub that branches out to other worlds is unlike anything in Disney World or Universal’s other parks. It’s a very strong thematic element and instantly sets Epic Universe apart! 


Walking through each portal really does feel like you’re leaving one world and entering another, with the separation between the themed areas working very well. You can see rides peeking out in the distance (or in some cases right next to the one you’re currently on), but the way each land is constructed makes those rides feel very far away from what you’re currently experiencing. Coming back to Celestial Park between each land feels like a refreshing palate cleanser, establishing a base for you to relax before entering another universe.


Moving between the different lands therefore feels like a wholly separate experience than something you’d find in a traditional theme park. The way Universal Studios treats its areas is fairly simplistic compared to how Islands of Adventure creates distinct lands, but Epic Universe has taken theme park design to another level by introducing the hub and portals concept. 

The Helios Grand Hotel, the centerpiece of Epic Universe
The Helios Grand Hotel, the centerpiece of Epic Universe (Photo by Uday Kataria)

The Helios Grand Hotel rising above Celestial Park is another unique element to Epic Universe’s design, and it’s a stunning centerpiece when paired with the vibrant blue dome of the Constellation Carousel. The dancing fountains in front of the hotel and the ornate, starry design of the surrounding buildings creates a strong character for Celestial Park, no small feat for an original area of a theme park. I’ve never been much interested in the generic central areas of theme parks like Universal Studios Hollywood or Disneyland, but Celestial Park is somewhere I’d love to spend more time - if it had more shade and attractions. 


The lack of shade in this theme park is killer. On a hot, sunny day like we had, it quickly becomes unbearable to be sitting almost anywhere in Epic Universe. Celestial Park may be the worst offender, as it’s a huge wide-open space with very little seating and shaded areas thanks to its open concept design. I can only imagine how awful it’ll become in the summer months. Another ride or some kind of science-y building where kids can learn about space would be great additions to Celestial Park, since a few restaurants, shops, and two rides is all it has at the moment. 


On that note, the park does feel a little incomplete in some areas. Dark Universe has only two rides, two shops, and two restaurants, making it the smallest and least complete-feeling land in the park. Place Cachée experiences a similar issue, where its single ride and only four shops really drag it down. However, at least it has interactive spell-casting elements scattered throughout and a live-action show to entertain visitors.


Isle of Berk and Super Nintendo World in Epic Universe

The true crown jewels of Epic Universe are its immersive lands and state-of-the-art attractions. Each land is fully immersive and themed to the max, truly making visitors feel like they’ve stepped into the properties that inspired the areas. Super Nintendo World comes alive thanks to its faithful recreations of in-game characters that continuously move around the edges of the land, while Dark Universe has an incredible atmosphere even in daylight due to the misty fog pouring out of the ground and bushes, swirling around guests as they enter Darkmoor Village. 


Super Nintendo World and the Isle of Berk are the best lands in the park in terms of their theming, as they feel a cut above the two more adult and teen-focused lands. Isle of Berk was a great surprise, transporting you directly into the animated How To Train Your Dragon movies. Complete with animatronic dragons and roaming characters, visiting the Isle of Berk was a dream come true. 

The Isle of Berk theme park land
The Isle of Berk in Epic Universe (Photos by Uday Kataria)

My group was able to get on all three rides in Berk. Dragon Racer’s Rally was a fun flight over the park, taking you higher than you might expect. As someone who’s afraid of heights, I was planning to twirl my wings around and try flipping upside down while in the air, but I quickly changed my mind and held on for dear life while enjoying the elevated views of Epic Universe. 


Fyre Drill was perhaps the best water ride I’ve ever been on. You will get soaked on this ride and it starts in line, where stray shots from players’ water guns will catch you in the side as you approach the loading zone. Once there, you’re placed onto a boat that moves in a circle around targets that soak you from head to toe the more you hit them with your water guns! The ride was engaging and very fun since you’re in control of how wet you get, and it was a much-needed refresher on a scorching hot day. The random cannon blasts of water as you reach the end of the ride guarantee a soaking if you happen to escape the worst of it during the target shooting. 


But the real surprise in Berk was Hiccup’s Wing Gliders, easily one of the best roller coasters I’ve experienced. It’s not fully a kiddie coaster like Flight of the Hippogriff, but is certainly more family-oriented than something like Stardust Racers. No punches were pulled with its design, though - you immediately take off past a stunning Toothless animatronic, which is one of the most life-like I’ve ever seen, and quickly go careening through Berk.

Rides in Isle of Berk
Hiccup’s Wing Gliders (left) and Fyre Drill (right) in the Isle of Berk at Epic Universe (Photos by Uday Kataria)

It truly felt like we were riding a dragon since the coaster makes smooth, sharp turns and dives around the buildings in Berk, sending you through a water spray and then into a dragon nesting area. We immediately rode it a second time, and would’ve gone a third if the line hadn’t suddenly exploded into a 30 minute wait (this was when the park officially opened at 10 AM). 


We didn’t get to experience the Toothless meet-and-greet or the Untrainable Dragon stage show, and didn’t spend much more time in the land after completing the rides. However, Isle of Berk was a standout experience in our day with fitting rides that bring How To Train Your Dragon to life. 


Super Nintendo World is another kid-focused land that may be the most impressive area in the park. Its portal is the most elaborate, sporting warp pipes exploding with Mario-themed objects and bringing guests into the land through two elevators that travel up through a green warp pipe. The land is two levels and much bigger than the one found at Universal Studios Hollywood, containing a full Peach’s Castle and Bowser’s Castle at either end of the upper level. 


Going down the stairs of Peach’s Castle leads you to gift shops and eventually Donkey Kong Country, a mini-land with a completely different aesthetic. The multi-level design and land-within-a-land feature makes Super Nintendo World the most interesting and immersive place in the park, giving visitors plenty of areas to explore. There’s also a variety of interactive activities to complete, from the key challenges and Bowser Jr. battle tied to Power-Up Bands (available for purchase in various gift shops around the park) to the ? blocks you can smash to live out your ultimate Mario fantasies. 

Super Nintendo World and Donkey Kong Country in Epic Universe
Super Nintendo World and Donkey Kong Country in Epic Universe (Photos by Uday Kataria)

Of the three rides in Super Nintendo World, we only got on Mine-Cart Madness in Donkey Kong Country at the end of our day. The ride was fun with a fantastic track-jumping effect, where the ride vehicle appears to fall off broken tracks as you whip around a golden temple. It was very bumpy though, randomly vibrating aggressively from side to side and making for an unpleasant feeling.


Super Nintendo World is where I spent the least time since I’ve done everything in the Hollywood version of the land at least four times in the past year. The Epic Universe version is much bigger and more interesting to explore, and would likely keep kids who love Mario entertained for the entire day. However, I chose to dedicate my time in Epic Universe to Place Cachée and the Ministry of Magic.


Exploring Celestial Park and Dark Universe in Epic Universe

Dark Universe was my secondary focus but may have been the most disappointing land. It feels smaller in scope than the other areas, maybe because there’s simply less to do in the land itself. There are two restaurants which we unfortunately didn’t get a chance to enter as well as a monster makeup experience and a few gift shops. 


What’s lacking is some kind of interactive experience. In Super Nintendo World, you’ve got ? blocks, there’s spell-casting in Place Cachée, and the Isle of Berk has some moving dragon sculptures and animatronics. There’s nothing similar in Dark Universe, and this feels like a missed opportunity for some kind of monster-hunting scavenger hunt that could be hosted in the Universal app at the very least. 


One of the main rides being closed didn’t help, but Monsters Unchained was a fantastic ride experience. The Frankenstein Manor is a stunning centerpiece for the land and its queue is among the best I’ve ever seen. You’ll walk through creepy hallways containing horror-themed videos, experiments along the walls, and tons of flashing blue wires and lightning strikes that pulse throughout the mansion. These effects were incredibly entertaining and add so much dimension to the ride before you even enter the pre-show, which is hosted by two animatronics - another cut above standard screen-based pre-shows. 

Details in the ride queue for Monsters Unchained: The Frankenstein Experiment in Dark Universe
Details in the ride queue for Monsters Unchained: The Frankenstein Experiment in Dark Universe (Photos by Uday Kataria)

The ride itself is similar to Harry Potter and the Forbidden Journey and uses the same mechanical arm ride system. Monsters Unchained is far superior though since it doesn’t rely on enormous screens to entertain riders. There are plenty of screens integrated into the attraction but they’re incorporated in a very natural way, embedded amongst tons of physically built details and world-class animatronics. The way creatures leap across the screens and then turn into animatronics that lunge out at you is executed perfectly. Some of the animatronics were quite creepy, the Mummy in particular, and all of them moved very realistically (except for Ygor at the beginning, who may have been broken). 


The only negative about the ride is that it ends rather abruptly, with the action continuing in full swing as you’re shoved out of frame. Most theme park rides have an end to their story but Monsters Unchained leaves you feeling a bit unsatisfied since the adventure continues without you.


It was also a surprise to find my feet dragging on the ground as the ride vehicle came back into the loading zone. Your vehicle comes back to the ground several seconds before you reach the moving track of the loading zone, which seems like a hazard since some people’s feet are likely to scrape along the ground until they’re able to put them down on the moving platform.

Vibe shifts at the Frankenstein Manor in Dark Universe
Vibe shifts at the Frankenstein Manor in Dark Universe (Photos by Uday Kataria)

The best part about Dark Universe is its creepy atmosphere which is in full swing even in daylight. As I mentioned earlier, fog pours out of several places in the land which immediately sends shivers down your back! The creepy buildings are well-designed and the flaming windmill on the Burning Blade Tavern is fantastic. The fire appears every 15 minutes and must really stand out in the dark. We were able to visit the land at dusk and enjoyed seeing it with the lights on, but sadly didn’t get to witness its full glory in complete darkness. We did find ourselves in Darkmoor when it began pouring rain though and that added a lot to the atmosphere of the village.


We did get a chance to ride Stardust Racers with only a 30 minute wait and it was well worth it! It’s one of the most intense roller coasters I’ve ever been on. You’re rocketed off at extreme speeds and get so close to the other roller coaster train on the opposite track that I pulled my hands down whenever the tracks intersected. The dueling coaster aspect of the ride was new to me and I enjoyed it, but getting that close to another train was a bit scary. 

Stardust Racers
Stardust Racers in Epic Universe (Photos by Uday Kataria)

We rode on the yellow track, which is supposedly slightly less intense. There wasn’t enough time to also try the green side but we were all perfectly happy with our choice. Although Stardust Racers was closed for the first 4 hours of the day, it didn’t seem to experience extended delays later on. It’s definitely the most intense ride in the park and roller coaster fanatics will want to make a beeline for it. Many people have compared it to Velocicoaster in Islands of Adventure - I definitely prefer Velocicoaster but Stardust Racers is a close second in terms of the most fun roller coasters I’ve ridden. 


Entering the Ministry of Magic in Epic Universe

As a huge Harry Potter fan, I was over the moon to finally visit Universal Studios Orlando and see Diagon Alley in the flesh. Adding an Epic Universe ticket was the cherry on top, but it’s hard to know what to expect since on paper the “Ministry of Magic” land seems like it’s scraping the bottom of the barrel. After all, it’s not actually the Ministry of Magic - it’s that random French wizarding square that appeared in the worst Wizarding World movie, Fantastic Beasts: The Crimes of Grindelwald

Place Cachée in Epic Universe
Place Cachée in Epic Universe (Photos by Uday Kataria)

It’s kind of baffling to think that Universal chose to base their third Harry Potter land on a place that was barely on screen in a prequel movie that derailed the entire Fantastic Beasts franchise, but it turned out surprisingly well! To be fair, after building lands inspired by Hogsmeade and Diagon Alley, there’s not a lot left for Universal to explore. No other locations are really focused on in the books or films that would be conducive to a theme park land, so smashing together the French version of Diagon Alley and the British Ministry of Magic with some time travel shenanigans isn’t the worst idea. 


It’s an idea that’s been executed shockingly well. Place Cachée is a gorgeous slice of Parisian life, adding tons of depth to a location that wasn’t properly explored onscreen. Highlights of the land include its overall French design, team members speaking in perfect fake French accents, the sweet shop, and a French wand shop, Cosme Acajor, complete with the wandmaker herself who went out of her way to interact with guests. In fact, I spoke to Cosme twice throughout the day when she was played by different team members, and in both cases she walked up to me to strike up a conversation as I looked around the shop. Both team members were fantastic and added a great dimension to the experience!


I asked Cosme about the wands she makes, which comprise nine exclusive designs only found in Epic Universe. Her explanation for having the other generic and character-based wands was that she found some junk in her attic and thought she’d at least make a little money off of those inferior wand designs, which was hilarious and fit very well with her personality and her wand shop’s more ornate, fanciful aesthetic when compared to Ollivander’s. Unfortunately Cosme’s wands are still first generation models and do not include the new haptic and light-up effects seen in the second generation models, which was a big disappointment.

Cosme Acajor wand shop
Cosme Acajor outside her wand shop (left) and Epic Universe exclusive wands (right) (Photos by Uday Kataria)

Also disappointing was the continued cheap quality of Universal’s wands. As someone who’s been purchasing replica wands from The Noble Collection since 2010, I know how a high quality wand replica feels. 90% of the designs available at the Universal parks I’ve visited (Hollywood, Islands of Adventure, Orlando, and now Epic Universe) lack any kind of weight and feel more like a flimsy stick than the carefully crafted tools created by The Noble Collection. I loved so many of Cosme’s designs but was disappointed with almost every one I picked up, from their light construction to the cheap paint jobs.


Going into Cosme’s shop, I had no idea how I would select my favorite from a group of three wands I really wanted. I ended up walking out with one that wasn’t a top contender in the first place since all of my original picks simply weren’t worth the $65 price tag. I’m happy with my eventual choice and love the unique triangular box the wands come in, but really wish Universal would create higher quality wands considering the prices they’re charging.


Also new to Place Cachée is the idea of wand holders, which are sold at various shops. You can buy $60 suspenders with a wand holder, a sling that acts as a belt and a “holster” for the wand, a $40 drawstring pouch to carry your wand, or even a $70 blue leather purse-like bag that holds your triangular wand box and contains a pocket for your wand. I’m not going to lie, I kind of wanted that blue wand bag, but it was unwieldy and extremely expensive. In all honesty every wand holder looked very dorky, from the mannequin displays to the team members walking around with holstered wands. The concept is a fair idea but no one should be charging $40 for a drawstring backpack designed to carry a wand.


Place Cachée is a gorgeous street with wonderfully hidden details, including plenty of new spell-casting spots to practice your magic. I particularly loved discovering one of the restaurants, Le Gobelet Noir, which was well-hidden inside of a small courtyard. Turning off the main street, I encountered two team members inviting people inside. However, the interior appeared to be a simple bar! There was no restaurant to be seen until a team member explained that I had to go through a tiny hallway tucked at the back of the space, which opened up into a maze of tables and chairs. These little hidden spaces were my favorite aspects of Place Cachée and Diagon Alley, since they’re not something you see in the Hogsmeade parks at Universal Studios Hollywood and Islands of Adventure. 

Le Gobelet Noir and beef goulash in Place Cachée
Le Gobelet Noir and beef goulash in Place Cachée (Photos by Uday Kataria)

I was also astounded at the quality of the food, which was the best I’ve eaten in a theme park. I ordered a beef goulash with egg noodles which was flavorful, well-cooked, and delivered to my table in less than five minutes. Unfortunately I didn’t get to try any other food in Epic Universe since I focused on shopping and rides over eating, but I did notice that entrees at various restaurants in Epic Universe were consistently $2-3 more expensive than very similar items at Universal Studios Orlando, Hollywood, and Islands of Adventure. I really wanted to try the Butterbeer crepe at Cafe L’Air de la Sirene, but it was a whopping $20! A similar crepe at Universal Orlando cost $12, while a smaller one costs $7 in Hollywood. It does feel like prices are higher at Epic Universe simply because the park is new and people will pay them. 


I’m not immune to that though, because I did pay $150 for a new set of robes at Les Galeries Mirifiques. This central shop has plenty of exclusive Epic Universe wizarding merchandise, comprising French clothing, Place Cachée merch, and international school materials including robes, hats, suspenders, bags, and journals. I couldn’t leave without a set of dark blue Ravenclaw robes, which are stunningly different from the standard black robes found in Universal’s other parks. Those robes are $130, though - so once again, there’s an upcharge for anything found in Epic Universe.


The only other shops in the entire land are the Metrofloo souvenir shop for the Battle at the Ministry ride and K. Ramelle’s sweetshop, the best one you’ll find in any Universal park. I apologize to Honeydukes but K. Ramelle’s takes the cake thanks to its variety of candies, cookies, and chocolates in addition to an á la carte candy counter. I would’ve loved to buy some French wizard candy but high costs stopped me here as well. $10 for a chocolate bar, $20 for a set of four gummies, and $35 for a tin of cookies meant I left without buying anything.


On that topic, shopping is surprisingly light in Place Cachée. The vast majority of storefronts are inaccessible facades, including the impeccable Mademoiselle Malkin’s which simply begs you to enter its doors. Having only four stores in the entire land feels vastly inferior to the variety of shops you’ll find in Hogsmeade and Diagon Alley, and it was a stark contrast when I had just explored no less than 12 shops in Diagon Alley the day before.

The British Ministry of Magic in Epic Universe
The British Ministry of Magic in Epic Universe (Photos by Uday Kataria)

What is unequivocally stunning is the Ministry of Magic itself. Although the ride was closed, visitors could still walk the queue and see the British Ministry in all its glory - and it’s well worth the excursion. The Ministry of Magic is the single most impressive thing I have ever seen in a theme park. It’s a full-sized replica of the onscreen location, complete with the Floo fireplaces, offices, golden statues, and elevators. The amount of detail that’s been poured into what is just the line for a ride is absolutely insane and will take any Harry Potter fan’s breath away. 

Ride queue details for Harry Potter and the Battle at the Ministry
Ride queue details for Harry Potter and the Battle at the Ministry (Photos by Uday Kataria)

We also visited the live-action show, Le Cirque Arcanus, again based on The Crimes of Grindelwald. Set after the events of the film, it was interesting to see so much dedication to the Fantastic Beasts franchise in the show itself - complete with an appearance by Newt Scamander himself. The show was good and a nice break from running around all day, with some cute magical creatures represented by costumes and animatronics.


Despite its many great aspects, the “Ministry of Magic” is easily the weakest of the three Harry Potter lands Universal has built. It’s still well worth visiting if you’re a fan of the franchise, but one more ride and a few more stores would make this land even better than Hogsmeade and Diagon Alley. 


Epic Universe is a top tier theme park

All in all, I was very satisfied with my preview visit to Epic Universe. It would’ve been even better if there weren’t extended ride delays and two closures, but the park itself is so well-designed it was nice to have a calmer day drinking it all in. The park is also a wonder to behold in the dark - while we only got to see Super Nintendo World and Celestial Park in full darkness, the lighting really brings an otherworldly feel to Epic Universe. I was a little disappointed that Stardust Racers doesn’t actually look like two comets chasing each other in the dark, though! I guess the original concept art exaggerated a bit. 

Epic Universe’s exit gate and Celestial Park at night
Epic Universe’s exit gate and Celestial Park at night (Photos by Uday Kataria)

I do wish Dark Universe, Place Cachée, and Celestial Park felt as complete as Super Nintendo World and the Isle of Berk. All five lands have several standout elements, whether it’s an attraction or theming or shopping, but they certainly aren’t equal. Hopefully those rumored expansions are built quickly!


I’d rate Epic Universe as the best theme park I’ve visited in the past year. For me, it tops Disneyland, California Adventure, Universal Studios Hollywood and Orlando, and Islands of Adventure. I’m not sure that it’s actually my favorite though. I’d need to visit the park again when it’s operating properly to get a real sense of how it compares to other theme parks, but for a first visit (at full price) I do think I got my money’s worth. 


Epic Universe officially opens to the public on May 22nd! 

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